Five Why’s …

Why? Why? Why? … Why #4? Why #5?

5 Whys is a good tecnique to analize and going back from last effect to root cause of problems, step by step.
I remember a very good sample last AgileCoachCamp … a3 session: the airplanes factory :).

David Russel showed a combination of 5Whys & Fishbones here: Five Why’s Root Cause Analysis with Ishikawa’s Fishbone Diagram .

Summer readings … 🙂

Technorati tags: Agile, Why
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